1. Introduction

This Privacy Policy describes how trovianelphi collects, uses, and protects the information you provide when using our website and services.

We are committed to protecting the privacy of your personal data. This policy applies to all personal data we collect through our website, contact forms, and in the course of contractual relationships with our clients.

2. Information We Collect

We may collect the following types of personal information:

• Identification information (first name, last name)
• Contact information (phone number, email address)
• Information about your company (name, ABN, address)
• Preferences regarding requested services
• Technical information (IP address, browser type, device used)

3. How We Use Your Information

We use the personal information collected for:

• Providing the services you request
• Responding to your questions and requests
• Improving our website and services offered
• Sending relevant information about our services (only with your consent)
• Complying with legal obligations

4. Data Storage and Security

We protect your personal data through appropriate technical and organizational measures against unauthorized access, modification, or disclosure. The information is stored on secure servers and retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Disclosure of Information

We will not sell, rent, or share your personal information with third parties without your consent, except where required by law or to comply with legal processes.

We may share information with our service providers who assist in our operations, subject to strict confidentiality requirements.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and retain certain information.

You can set your browser to refuse all cookies or to notify you when cookies are sent. However, some features of our website may not function properly if you refuse cookies.

7. Your Rights

In accordance with applicable data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure of data ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right not to be subject to a decision based solely on automated processing

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to periodically review this page to stay informed of any changes.

Last updated: 29.10.2025

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@trovianelphi.com

Phone: +61 405 585 566

Address: 40 Moonya Rd, Carnegie VIC 3163, Australia