Consent Policy
1. Introduction
This Consent Policy explains how trovianelphi obtains, uses, and manages your consent for the collection and processing of personal data.
We are committed to respecting your right to privacy and providing you with full control over how your data is used.
2. What Consent Means
Consent is your free, specific, informed, and unambiguous agreement, through which you express your willingness to allow the processing of your personal data for the specified purposes.
This consent may be expressed through a clear statement or an unambiguous affirmative action (e.g., ticking a consent box on our website).
3. How We Obtain Consent
We obtain your consent explicitly through:
- Ticking consent boxes in our online forms
- Accepting cookies via our cookie banner
- Subscribing to our newsletter by filling out the dedicated form
- Signing contractual agreements that include consent clauses for data processing
In each case, we provide clear information about the purposes of data processing before requesting your consent.
4. Purposes for Which We Request Consent
We may request your consent for:
- Sending marketing communications and newsletters
- Using cookies for traffic analysis and improving the website experience
- Collecting and using contact information to respond to your requests
- Using data for statistical and research purposes
- Sharing information with our trusted partners when necessary to provide requested services
5. Withdrawing Consent
You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can withdraw your consent by:
- Clicking the unsubscribe link included in every marketing email
- Contacting us directly at the email address contact@trovianelphi.com
- Updating your preferences in your account (if applicable)
After withdrawing consent, we will cease processing your data for the purposes for which you withdrew consent, unless there is another legal basis for processing.
6. Consent for Minors
We do not intentionally collect personal data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
7. Updates to the Consent Policy
We reserve the right to update this consent policy at any time to reflect legislative changes or modifications in our practices. We will notify you of any significant changes and request your consent again if necessary.
Date of last update: 29.10.2025
8. Contact
If you have any questions or concerns about this Consent Policy or how we manage your consent, please contact us at:
Email: contact@trovianelphi.com
Phone: +61405585566
Address: 40 Moonya Rd, Carnegie VIC 3163, Australia